Mason City was recognized nationally as a superior community in which to live. It was ranked 10th nationally in the Rating Guide to Life in America’s Small Cities due to the superior health care options, retail outlets, education, amusement places, and proximity to surrounding urban areas.

The Municipal Airport provides airline transportation schedules and services for Mason City and north Iowa

Ambulance (EMS)

The fire fighters/paramedics at the Mason City Fire Department are a dedicated and highly skilled part of the EMS response in over 750 square miles of north central Iowa including the City of Mason City

Animal Control
Learn about how to report stray dogs and cats, lost pets, local animal complaints, neglected or abused animals, wild animals; proper ways to care for an animal; and pet adoption services

Building and Neighborhood Services
This department focuses on protecting the health, safety and welfare of people by creating better buildings and safer communities

City Assessor 
The Assessor’s office determines the fair market value of all real property, which includes residential, commercial, industrial and agricultural

City Attorney
The City Attorney serves as the Chief Legal Counsel to the City Council, City Administrator and various City Departments

City Clerk
This department maintains all official public City records and additional responsibilities defined by the Code of Iowa


Development Services Department

This department provides planning, zoning, economic development, historic preservation, environmental stewardship and floodplain management efforts of the City

Elmwood-St. Joseph Cemetery
Learn about the exceptional cemetery services provided to the community, its citizens and families in a respectful and caring manner on a perpetual basis

The Engineering Department handles all matters related to public health, safety and mobility by improving and expanding infrastructure including sidewalks/driveway approaches, water/sewer service connections, and traffic signals

Local information on the different areas included in the Finance Department including the budget, annual report, accounts payable and payroll

The Mason City Fire Department is dedicated to providing state-of-the-art emergency services by serving those in need – safely in Mason City and the surrounding region

Find maps on this page


Highland Park Golf Course

Find information about the municipal 18-hole golf course that consists of approximately 6,200 total yards with par of 72.

Human Resources
Responsible for employee recruitment, selection and benefits, and committed to providing equal employment opportunities to all persons regardless of race, color, religion, sex, marital status, national origin, citizenship status, disability or veteran status

Human Rights
Learn more about the Human Rights Commission

Information Technology
The Information Technology Department provides City Departments and Divisions with the appropriate technology that will maximize the level of service to provide to the community

Mason City’s Public Library provides comprehensive library services to Mason City residents and guests

MacNider Art Museum
The MacNider Museum provides exhibits and interprets a permanent collection of American art, presents temporary exhibitions of visual art, provides art classes for all ages, offers enriching arts programs and maintains an in-house art library

Neighborhood Services
Learn more about the role of the Neighborhood Services Division, to focus on the energies of citizens and City staff to solve neighborhood issues

Operation & Maintenance
Find information about the City’s Sanitation, Street, Water Reclamation, and City Utility Repair Services

Parks System
Learn more about the Mason City’s beautiful parks

The Mason City Police Department provides law enforcement services and responds to community concerns and quality of life issues 24 hours a day

Find out about youth, adult and family recreational activities and programs including childcare, sports, activities and special events with facilities including an 18-hole golf course, campground, aquatic center, and sports complexes

Learn more about the refuse, recycling, and yard waste collection services offered by the City

The Street Division maintains over 250 miles of streets and alleys including sweeping, mowing, plowing and ice control; the repair of potholes, concrete, sidewalks, curbs and storm sewers; maintenance of the city fleet of vehicles, sign repair, street light and traffic signal maintenance, and the trimming and removal of all trees in the City right-of-ways

Utility Billing
Customers can locate information on payment of a City utility bill

Volunteer Program
The City Volunteer program promotes and coordinates volunteer opportunities within City departments to citizens seeking to enhance the community by donating their time and skills to various municipal projects.

Water Reclamation
Learn more about the Water Reclamation Division and its services

Youth Task Force
Find out more about this community coalition working to reduce risk factors and build developmental assets for youth using research-based model and science-based strategies with the youth working side by side with adults on projects and their peers on teams